Posted on Google  
 
  
 
 
 Brian Spirt 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
We’ve toured multiple senior living communities in Annapolis and the surrounding area, and have chosen Charter Senior Living of Annapolis as a new home for my 91-year-old mother.  While visiting, the caring nature of their staff towards residents was abundantly clear!  The building is well laid out and clearly very comfortable for daily living.  My sister and I are also quite impressed with the philosophy of care they practice. On top of everything, Suzi Jones of Charter went the extra mile to show us that Mom’s new home is the best place for her to be!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 katiec_i_am 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I have the privilege of seeing some of my hospice patients at Charter, and I am consistently impressed with this facility. It is clean, smells pleasant, and has a warm, homey atmosphere that immediately feels comforting. The staff provides compassionate, professional care that honors the dignity of every resident. Memory care is emotionally demanding work, yet the team shows remarkable patience and kindness. Rather than forcing reorientation, instead, they meet each resident exactly where they are, joining them in whatever reality they are experiencing and ensuring they feel safe, understood, and valued. Residents stay meaningfully engaged through a great activities program, and caregivers truly connect with those they serve. I also want to give a special shout out to the nurses in the Wellness Office, Katie and Atiba, for providing exceptional care. If you are looking for a memory care community where your loved one will be safe, understood, and treated with genuine compassion, I highly recommend Charter.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Amy Hines 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Hey Suzie,  I want to thank you with all of your care & support getting my Mom moved over to Charter.  It really is a special place! I want to come by and thank all the amazing staff for all their love & care of my Mom. They were wonderful and supported me thru it all. You were absolutely right when you said Susan is the best.  She is absolutely the best at what she does!  I can't imagine these last few months without her.  Her sense of Love & Compassion for her & the other residents is absolutely beautiful!  If it wasn't for your kindness & patience Suzi I would have never found Charter Annapolis.  I truly believe God placed you in my path to find this place!  I felt a joy in Charter Annapolis and I immediately knew thats where my Mom needed to be.  Thank you so much Suzi! If there is anything i can ever do for you  just give me a shout. Also a special shout out to Sabrina and Atiba for making it their personal goal to heal mom's wound that she came in with. They went above and beyond with their love & wound care for her!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Sarah Forman-Karp 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
My husband was moved in February 25 and everyone was very helpful making the transition seamless and as low stress as possible. He appears happy at Charter as am I.  Love the staff. Love the cleanliness. Love the engagement I see
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Laurie Slater 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Mom was originally in a combination assisted living and memory care facility. I didn't even know memory care only was an option any place. I found Charter Annapolis by happy accident. I was looking to see if the facility mom resided in had any other "sister" facilities. Arriving to the facility, there was a much different vibe, but in a good way! I toured the facility and realized where mom was staying was nothing like this place, again in a good way! Immediately following the tour, I asked what I needed to do to have mom transferred to Charter of Annapolis as soon as possible. Since moving mom, she is so much happier! She is always engaged in activities, loves the staff, and the food, haha. I am so thankful for Charter of Annapolis. I trust them completely to care for my mom and rest easy knowing they care for her just like their own family. I would recommend Charter of Annapolis to anyone considering memory care for their loved one.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Laura Kinnamon 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Charter has been wonderful for my mom.  The staff know her and help to meet her needs.  She is has become very social since living there. I enjoy the different activities they offer the residents and how everyone helps everyone. Great residents and staff, a very caring place.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Neal Tatterson 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Charter Senior Living of Annapolis was a very healing place for my mother.  Over her time at Charter, she was able to feel safe and began improving greatly.  The staff are wonderful with the residents, always ensuring they are involved and active.  The health care providers were sweet and kind to my mom.  Mom would hug her nurse every evening after getting her medications.  If I was not present for Mom's BP reading, her nurse would record it for me so I was aware daily.  That was so considerate of her to take that extra step when she also had other residents to care for.  I also appreciated that it was inexpensive for my father to be able to have lunch or dinner w my mom.  I knew he ate that day bc he would eat w my mom which is always a concern when a spouse has to go into long term care.  The staff also welcomed my father in for their activities and movies.  Charter is a very special place with many special residents.  My whole family would recommend Charter for any family dealing with memory issues.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Tom Terranova 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Susan and Suzi and the whole team at Charter Senior Living are truly wonderful people! They are caring and extremely supportive for your loved ones needs and go above and beyond to make them comfortable and happy!